Justin Martin. Verified
"I mistakenly entered the Express Checkout with 38 items; I also forgot to get water's for a coupon; and, needed managers override for other coupons. I certainly caused all the delay. My apologies. Kerrigan was kind, full of grace, and exceptional in her customer service! Her attitude made me feel at ease, even though everything was my fault. I personally called the manager of this store, Joshua, to relay my experience. Kerrigan lifted me up with her expression. Thank you HEB, and special thanks to Kerrigan!"